Refund policy

We want you to love what you ordered. If something isn't right, we're here to help. Please read the following policy carefully before initiating a return.

To initiate a return, you must contact us within 30 days of receiving your order. Returns requested after this period will not be accepted.

Please contact us by emailing [email protected] within 30 days of delivery to request a return authorization. Returns sent without prior approval will not be accepted.

Upon receipt and inspection of your return, we offer the following refund options:

For hygiene reasons, earrings are not eligible for a monetary refund. If you are unsatisfied with an earring purchase, we are happy to offer an exchange for another item or store credit of equal value.

All returned items must be:

Items that appear worn, damaged, or altered will not be eligible for a return and will be sent back to the customer.

Worn or damaged items are final sale and cannot be returned or exchanged.

To initiate a return or for any questions, contact us by emailing [email protected] with your order number in the subject line.